What to include
Please include the affected account, listing, vacancy, message, or record, along with relevant dates, a brief timeline, and the resolution you are requesting.
- Affected account, listing, vacancy, message, or record
- Relevant dates and a brief timeline
- What happened and why you are concerned
- Any relevant screenshots, reference numbers, or supporting material
- The resolution you are requesting
Privacy notice
Please redact unrelated personal information before sharing documents or screenshots.
Do not include passwords, OTPs, full bank-card details, identity-document scans, or other sensitive credentials.
Grievance contact
- Grievance Officer: Abhishek Gupta
- Organisation: Project Crew
- Address: 7B, Circus Market Place, Kolkata 700017
- Email: info@nucons.in
Acknowledgment
Submitting the form below records your grievance and immediately provides a case number and downloadable acknowledgement receipt. Save the private tracking key to view progress and responses.
Escalation
If you are not satisfied with the first response, you may escalate the matter to the designated grievance or compliance contact, if available.
If the issue remains unresolved, you may use the app's published escalation path or any other remedy available under applicable Indian law.
DPDP and privacy complaints
If your issue concerns personal data, privacy, or consent, please describe only the relevant details. Your complaint may be reviewed in accordance with our Privacy Policy and applicable Indian law, including the Digital Personal Data Protection Act, 2023.
Sending your grievance
Submit your grievance below or email the Grievance Officer. Formal legal notices must still use the appropriate service channel.
Submit a grievance
Do not include passwords, OTPs, identity-document scans or financial credentials.